Data Protection Policy

Farmers Pointer - Data Protection Policy

At Farmers Pointer, we are committed to protecting the privacy and security of your personal data. This Data Protection Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Data Protection Act B.E. 2562 (2019) (PDPA) of Thailand and other applicable data protection laws.  

Who We Are:

Farmers Pointer 2443 Phetchaburi Rd, Bang Kapi, Huai Khwang, Bangkok 10310, Thailand Email: info@farmerspointer.com

What Personal Data We Collect:

We may collect various types of personal data from you, including but not limited to:

• Identification Data: Name, address, date of birth, nationality, identification numbers (e.g., national ID, passport).
• Contact Data: Email address, phone number.
• Account Data: Username, password, investment history, transaction details.
• Financial Data: Bank account details, payment information.
• Technical Data: IP address, browser type, device information, website usage data (through cookies and similar technologies – please see our Cookie Policy for more details).
• Marketing and Communication Data: Your preferences for receiving marketing communications from us.
• Investment Preferences and Goals: Information you provide about your investment interests and objectives.
• KYC/AML Data: Information collected for Know Your Customer and Anti-Money Laundering purposes, as required by law.
• Other Information: Any other information you voluntarily provide to us.

How We Collect Your Personal Data:

We collect your personal data through various means, including:

• Directly from you: When you register an account, complete forms on our platform, communicate with us via email or phone, participate in surveys, or provide feedback.
• Automatically: When you use our website or platform, through cookies and other tracking technologies.
• From third parties: We may receive personal data from third-party service providers (e.g., for KYC/AML checks, payment processing) and publicly available sources, where permitted by law.

Purposes of Processing Your Personal Data:

We process your personal data for the following purposes:

• To provide and manage our services: Including account creation and management, processing investments and withdrawals, and providing customer support.
• To verify your identity: For security and compliance purposes, including KYC/AML obligations.
• To communicate with you: To respond to your inquiries, provide updates on your investments, and send important service-related notifications.
• To personalize your experience: To tailor our platform and investment suggestions to your preferences and investment goals.
• For marketing purposes: To send you promotional materials and information about new investment opportunities, where you have provided your consent or where permitted by law. You have the right to opt-out of marketing communications at any time.
• To improve our platform and services: To analyze website usage, conduct research and development, and enhance the functionality and user experience of our platform.
• To comply with legal and regulatory obligations: Including tax reporting, fraud prevention, and responding to legal requests.
• For other legitimate business purposes: Such as data analysis, risk management, and internal audits.

Legal Basis for Processing Your Personal Data:

We will only process your personal data when we have a lawful basis to do so, which may include:

• Your consent: Where you have freely given your explicit consent for specific processing purposes (e.g., for marketing). You have the right to withdraw your consent at any time.

Contractual necessity: Where processing is necessary for the performance of a contract to which you are a party (e.g., to provide our investment services).   Legal obligations: Where processing is necessary for us to comply with our legal and regulatory obligations. Legitimate interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests.  

Disclosure of Your Personal Data:

We may disclose your personal data to the following categories of recipients:

Service providers: Third-party companies that provide services on our behalf, such as payment processing, KYC/AML verification, data analytics, and marketing assistance. These providers are contractually obligated to protect your data.   Investment partners: When necessary to facilitate your investments in specific agricultural projects. Legal and regulatory authorities: When required by law or to comply with legal processes. Our affiliates and subsidiaries: For internal business purposes. Potential buyers or investors: In connection with a merger, acquisition, or sale of all or a portion of our business.

International Data Transfers:

If we transfer your personal data to recipients located outside of Thailand, we will ensure that such transfers are carried out in compliance with the PDPA and other applicable data protection laws, including ensuring that the recipient country offers an adequate level of data protection or that appropriate safeguards are in place (e.g., contractual clauses).

Security of Your Personal Data:

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, and regular security assessments.  

Retention of Your Personal Data:

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account, to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.  

Your Rights Under the PDPA:

Under the PDPA, you have certain rights regarding your personal data, including:

• The right to access: You can request access to and obtain a copy of your personal data that we hold.
• The right to rectification: You can request the correction of inaccurate or incomplete personal data.

The right to erasure (right to be forgotten): You can request the deletion of your personal data under certain circumstances.   The right to restrict processing: You can request the restriction of the processing of your personal data under certain circumstances.   The right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.   The right to object: You can object to the processing of your personal data under certain circumstances, including for direct marketing purposes.   The right to withdraw consent: If we rely on your consent as the legal basis for processing your personal data, you have the right to withdraw your consent at any time.   The right to lodge a complaint: You have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) in Thailand if you believe that our processing of your personal data infringes the PDPA.  

Exercising Your Rights:

To exercise any of your rights under the PDPA, please contact us via email at info@farmerspointer.com. We may require you to verify your identity before responding to your request.

Cookies and Similar Technologies:

Our website uses cookies and similar technologies to collect information about your browsing activities. Please refer to our separate Cookie Policy for detailed information on how we use these technologies and how you can manage your preferences.  

Links to Other Websites:

Our platform may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal data.  

Updates to This Data Protection Policy:

We may update this Data Protection Policy from time to time to reflect changes in our data processing practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other appropriate communication channels. The effective date of the latest version will be indicated at the top of the policy.  

Contact Us:

If you have any questions or concerns about this Data Protection Policy or our data processing practices, please contact us at:  

Farmers Pointer Email: info@farmerspointer.com 2443 Phetchaburi Rd, Bang Kapi, Huai Khwang, Bangkok 10310, Thailand

Effective Date: October 13, 2017