Privacy Policy

Farmers Pointer - Privacy Policy

Last Updated: January 17, 2025

At Farmers Pointer ("we," "us," or "our"), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website, applications, and services (collectively, the "Platform").  

1. Who We Are:

Farmers Pointer 2443 Phetchaburi Rd, Bang Kapi, Huai Khwang, Bangkok 10310, Thailand Email: info@farmerspointer.com

2. Information We Collect:

We collect various types of information, including personal data, which is any information that can be used to identify you directly or indirectly. The types of personal data we may collect include:  

  • Contact Information: Your name, email address, phone number, postal address.
  • Account Information: Username, password, profile details, investment history, transaction details.
  • Financial Information: Bank account details, payment information (processed securely by our payment processors).
  • Demographic Information: Age, gender, location, investment preferences.
  • Technical Information: IP address, browser type, device information, operating system, website usage data (pages visited, time spent, etc.) collected through cookies and similar technologies. Please see our Cookie Policy for more details.
  • Communication Data: Records of your communications with us.
  • KYC/AML Information: Information required for Know Your Customer and Anti-Money Laundering compliance, such as identification documents.
  • Marketing Preferences: Your choices regarding receiving marketing communications from us.
  • Other Information: Any other information you voluntarily provide to us.

3. How We Collect Your Information:

We collect your information in the following ways:

  • Directly from You: When you register an account, fill out forms on our Platform, communicate with us, respond to surveys, or provide feedback.
  • Automatically: When you use our Platform, through cookies, web beacons, and other tracking technologies.
  • From Third Parties: We may receive information from third-party service providers (e.g., payment processors, KYC/AML verification services, analytics providers) and publicly available sources.

4. How We Use Your Information:

We may use your personal information for various purposes, including:

Providing and Managing Our Services: To create and manage your account, process your investments and withdrawals, and provide customer support.  
Verification and Security: To verify your identity, secure your account, and prevent fraud and unauthorized access. Communication: To respond to your inquiries, provide updates about your investments and our services, and send important notifications. Personalization: To personalize your experience on our Platform, recommend investment opportunities, and tailor content to your interests. Marketing: To send you promotional materials, newsletters, and information about new features or investment opportunities, in accordance with your marketing preferences. You can opt-out of these communications at any time. Improving Our Platform: To analyze usage patterns, conduct research and development, and improve the functionality and user experience of our Platform. Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes, including tax reporting and responding to legal requests. Other Legitimate Business Purposes: Such as data analysis, risk management, and internal audits.

5. Legal Basis for Processing (for users in jurisdictions with such requirements, including Thailand under the PDPA):

We will only process your personal data when we have a lawful basis to do so. These bases may include:

  • Your Consent: Where you have freely given your explicit consent for specific processing purposes (e.g., for marketing communications). You have the right to withdraw your consent at any time.
Contractual Necessity: Where processing is necessary for the performance of a contract with you (e.g., to provide our investment services).  
Legal Obligations: Where processing is necessary for us to comply with our legal and regulatory obligations. Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests.  

6. Sharing Your Information:

We may share your personal information with the following categories of recipients:

Service Providers: Third-party companies that provide services on our behalf, such as payment processing, KYC/AML verification, data analytics, email marketing, and hosting services. These providers are contractually obligated to protect your information.  
Investment Partners: When necessary to facilitate your investments in specific agricultural projects. Legal and Regulatory Authorities: When required by law or to comply with legal processes, including requests from government agencies. Our Affiliates and Subsidiaries: For internal business purposes. Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business. Other Users (Limited): In certain circumstances, such as when you participate in community features of the Platform (if any).

7. International Data Transfers (if applicable):

If we transfer your personal data to recipients located outside of Thailand (or your country of residence), we will ensure that such transfers are carried out in compliance with applicable data protection laws, including ensuring that the recipient country offers an adequate level of data protection or that appropriate safeguards are in place (e.g., contractual clauses, standard contractual clauses).

8. Data Security:

We have implemented reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure server facilities, and access controls. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.  

9. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account, to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.  

10. Your Rights (Under the PDPA and other applicable laws):

Depending on your location, you may have certain rights regarding your personal data, including:

  • Right to Access: You may have the right to request access to the personal data we hold about you.
  • Right to Rectification: You may have the right to request the correction of inaccurate or incomplete personal data.
Right to Erasure (Right to be Forgotten): You may have the right to request the deletion of your personal data under certain circumstances.  
Right to Restriction of Processing: You may have the right to request the restriction of the processing of your personal data under certain circumstances.  
Right to Data Portability: You may have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.  
Right to Object: You may have the right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.  
Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.  
Right to Lodge a Complaint: You may have the right to lodge a complaint with a data protection authority in your jurisdiction if you believe we have infringed your data protection rights. For Thailand, this is the Personal Data Protection Committee (PDPC).  

11. Exercising Your Rights:

To exercise any of your rights, please contact us via email at info@farmerspointer.com. We may need to verify your identity before fulfilling your request.

12. Cookies and Similar Technologies:

We use cookies and similar technologies to collect information about your browsing activities on our Platform. Please refer to our separate Cookie Policy for detailed information about how we use these technologies and how you can manage your preferences.  

13. Links to Other Websites:

Our Platform may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.  

14. Updates to This Privacy Policy:  

We may update this Privacy Policy from time to time to reflect changes in our data processing practices or legal requirements. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.  

15. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:  

Farmers Pointer Email: info@farmerspointer.com 2443 Phetchaburi Rd, Bang Kapi, Huai Khwang, Bangkok 10310, Thailand

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow